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Vrbo’s Performance Milestones: Visibility Is the New Currency

Uvika Wahi

Vrbo is introducing Performance Milestones in 2026, a new tiered framework that reshapes how hosts and property managers earn recognition, ...

How Property Managers Can Adapt to Airbnb’s Host-Only Fee Without Losing Margins.

How Property Managers Can Adapt to Airbnb’s Host-Only Fee Without Losing Margins

Snigdha Parghan

Airbnb is switching all PMS-connected listings to a host-only fee model globally , and understandably, there’s been a lot of ...

Booking.com Automates Taxes in Parts of Canada, HomeToGo Goes All-In on B2B, and Lake.com Bets on AI.

Booking.com Automates Taxes in Parts of Canada, HomeToGo Goes All-In on B2B, and Lake.com Bets on AI

Snigdha Parghan

Booking.com to Automate Tax Withholding in Parts of Canada Snigdha’s views HomeToGo Puts B2B Front and Center After Interhome Deal ...

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Airbnb’s Social Push Echoes Gay Travel Platform misterb&b’s Playbook

Thibault Masson

Airbnb’s new feature, Connections, signals a push beyond bookings into social networking. But an LGBTQ+ niche player, misterb&b, has already ...

EU Signals Short-Term Rental Regulation as Part of Housing Crisis Response.

EU Signals Short-Term Rental Regulation as Part of Housing Crisis Response

Thibault Masson

European Commission President Ursula von der Leyen briefly mentioned short-term rentals (STRs) in her 2025 State of the Union address, ...

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Airbnb to Appeal New Orleans Ruling, Expands Compliance Push in Spain, Key Data Launches New Tools in the UK

Snigdha Parghan

Airbnb to Appeal Court Ruling Upholding New Orleans’ Strict Rental Laws Snigdha’s Views Airbnb Scales Up Its Compliance Push Across ...

Vrbo Payments: Expedia Takes Over as Merchant of Record Expedia Group has announced a pilot for Vrbo Payments, a new system that makes Expedia the merchant of record for vacation rental transactions. It’s a big shift for a platform that, until now, often left payment processing in the hands of property managers or third-party providers. For short-term rental managers, the change has implications for how bookings are processed, how money flows, and how Vrbo connects with Expedia’s broader loyalty ecosystem. What Vrbo Payments Means When Expedia acts as merchant of record (MoR), it is the entity that: Charges the guest’s credit card or digital wallet. Collects booking fees and holds funds before disbursement. Issues refunds and handles chargebacks or disputes. Appears as “Expedia” on the guest’s payment statement. In short, Vrbo managers won’t be the ones directly processing guest payments anymore, Expedia will. Implications for Property Managers The Upside Reduced payment risk: Chargebacks and fraud are handled by Expedia, not managers. Simpler onboarding: Less compliance paperwork and integration hassle. Guest trust: Many travelers feel safer paying “Expedia” than an unfamiliar management company. The Trade-offs Less control over payouts: Expedia sets the payout schedule; managers can’t customize it. Policy limitations: Cancellation and refund rules may be standardized, with less flexibility for managers. Increased dependency: If payments run through Expedia, it becomes harder to operate outside the platform’s ecosystem. Why Expedia Is Making This Move Airbnb has always been merchant of record. Booking.com is increasingly shifting from its older agency model (guest pays host directly) toward facilitated payments. Vrbo has been an outlier, one of the last major OTAs where managers often collected payments themselves. By stepping in as MoR, Expedia is: Aligning Vrbo with industry norms. Streamlining guest experience (fewer unfamiliar charges, more consistent refunds). Centralizing financial control within the Expedia ecosystem. The Loyalty Angle: OneKeyCash Perhaps the biggest reason for Vrbo Payments is loyalty. Expedia’s unified program, One Key, rewards travelers with OneKeyCash that can be spent across Expedia, Hotels.com, and now Vrbo. Before: Guests could earn OneKeyCash when booking Vrbo, but couldn’t always spend it there, because Vrbo wasn’t the merchant of record. Now: With Expedia processing payments, OneKeyCash can be applied directly to Vrbo stays. For property managers, that means more visibility to loyalty-driven travelers who might otherwise choose a hotel. For Expedia, it’s a powerful way to keep travelers within its ecosystem. What Managers Should Watch For Payout timing: How quickly will managers get their money after Expedia collects? Airbnb’s schedule, for example, is predictable but rigid. Fee structures: Will MoR change Vrbo’s commission model, or add processing fees? Policy control: How much flexibility will managers lose in setting payment, deposit, or refund policies? Adoption timeline: The pilot is limited, but Expedia hasn’t said when or if Vrbo Payments will roll out universally. The Takeaway Vrbo Payments brings Vrbo in line with how the rest of the OTA world already operates. For managers, it reduces risk and expands access to loyalty demand, but it also shifts more control into Expedia’s hands. As Expedia continues to integrate Vrbo into its global machine, payments are no longer just a back-office function. They’re a strategic lever for guest trust, loyalty, and platform control.

Vrbo Payments: Expedia Takes Over as Merchant of Record

Uvika Wahi

Expedia Group has announced a pilot for Vrbo Payments, a new system that makes Expedia the merchant of record for ...

Vrbo Tightens Its Premier Host Standards What Property Managers Need to Know

Vrbo Tightens Its Premier Host Standards: What Property Managers Need to Know (UPDATED)

Uvika Wahi

Expedia Group just expanded Vrbo’s demand funnel, and now it’s tightening the rules on who gets to benefit from it. ...

Bright comparison image of Vrbo and Expedia logos over fishbowls with goldfish, illustrating vacation rental booking platforms.

Vrbo Just Got a Lot Bigger By Tapping Into Expedia’s Global Network

Uvika Wahi

Expedia Group has announced a slate of updates for its vacation rental brand Vrbo, but one stands out as the ...

Screenshot from Airbnb Stay Grounded ad showing icons for Homes, Experiences, and Services

Airbnb’s “Stay Grounded” Ad Marks the Official Start of Its Identity as a Lifestyle Platform

Uvika Wahi

Airbnb has a new commercial out called Stay Grounded, animated in its signature whimsical style, set to George Michael’s Freedom! ...

Hospitable Launches Cleaner Marketplace, OYO Parent Rebrands as Prism and Austin Clamps Down on Rentals

Hospitable Launches Cleaner Marketplace, OYO Parent Rebrands to Prism, Austin Clamps Down on Rentals

Snigdha Parghan

New Hospitable Marketplace Connects Hosts to 150K Vetted Cleaners About HospitableHospitable is a tool that simplifies short-term rental management by ...

How Airbnb Is Pushing for Softer Short-Term Rental Rules in New York, Two Years After the Crackdown.

How Airbnb Is Pushing for Softer Short-Term Rental Rules in New York, Two Years After the Crackdown

Uvika Wahi

New York City welcomed nearly 63 million visitors in 2024, generating over $74 billion in economic impact. It is the ...

Calendar marked with Airbnb payout date, symbolizing Airbnb Host Fee Change and impact on host earnings

Airbnb Host Fee Change Correction: How to Actually Keep Your Payout

Uvika Wahi

Last week, we explained Airbnb’s shift to a 15.5% host-only fee. But we need to clarify something important: our original ...

AI Airbnb Scams in 2025 How Artificial Intelligence Is Powering Fraud

AI Airbnb Scams in 2025: How Artificial Intelligence Is Powering Fraud

Uvika Wahi

A London traveler booked an Airbnb in Manhattan and nearly walked away with a $16,000 bill for damage she never ...

Vrbo’s Host-Initiated Cancellation Policy Why Property Managers Are Worried

Vrbo’s Host-Initiated Cancellation Policy: Why Property Managers Are Worried

Uvika Wahi

When guests arrive at a property and can’t get in, it’s more than a bad first impression. It’s a breach ...

PriceLabs Hits 161 Integrations, HomeToGo Seals Interhome Acquisition Booking.com Debuts Rewards Card

PriceLabs Hits 161 Integrations, HomeToGo Snaps Interhome, Booking.com Debuts Rewards Card

Snigdha Parghan

PriceLabs Sets New Industry Standard with 161 PMS Integrations Snigdha’s views: HomeToGo Closes Interhome Deal, Expands With 40,000 Rentals Across ...

Airbnb Connections and Past Trips new features shown in app with Airbnb logo

Airbnb Connections: New Feature Turns Trips Into Social Networks

Uvika Wahi

Airbnb has quietly launched a new feature called Connections, now visible in user profiles. At first glance, it’s a simple ...

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Oman and UnderTheDoormat Join Forces to Build a Professional Short-Term Rental Ecosystem

Uvika Wahi

If you’re a short-term rental manager in the Middle East, Europe, or the U.S., you’re used to hearing one narrative ...

Gathern Raises $72M in Saudi Push, Funchal Halts New Rental Licenses, Canadian Airbnb Bookings Jump 10%

Gathern Raises $72M in Saudi Push, Funchal Halts New Rental Licenses, Canadian Airbnb Bookings Jump 10%

Snigdha Parghan

Gathern Raises $72M to Power Saudi Arabia’s Vacation Rental Growth About Gathern: Founded in Riyadh in 2017, Gathern has built ...

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Booking.com Goes Nostalgia, Airbnb Goes Lifestyle: What Their Latest Ads Reveal About the Future of Travel Platforms

Snigdha Parghan

Two platforms. Two bold bets.  Booking.com and Airbnb have just launched new ad campaigns, and their creative choices reveal sharply ...