Trust & Safety

Beyond Fake Listings: The Multi-Million Dollar Airbnb Scam

Beyond Fake Listings: The Multi-Million Dollar Airbnb Scam

Uvika Wahi

The recent uncovering of a vast Airbnb scam involving nearly 100 properties across the United States and generating over $7 ...

Why Airbnb Wants You to Meet Their Designated Party Pooper

Why Airbnb Wants You to Meet Their Designated Party Pooper

Uvika Wahi

Airbnb is leaving no room for uncertainty – it has a designated ‘party pooper,’ and the company wants to ensure ...

How to meet growing guest expectations and build trust as a vacation rental professional with Chris Maughan

How to meet growing guest expectations and build trust as a vacation rental professional

Uvika Wahi

The subject of professionalization is a recurring one in the short-term rental industry at the moment, and it is easy ...


Airbnb COVID-19 safety practices: Mandatory mask-wearing, social distancing, and 5-step enhancing cleaning process

Thibault Masson

In October 2020, Airbnb rose the bar when it came to COVID-19 safety practices: All Airbnb hosts were required to ...


How to prevent parties at vacation rentals (with Airbnb, and Vrbo tips)

Thibault Masson

Vacation rental owners and managers are bracing for a rise in unauthorized parties at their properties for New Year’s Eve. ...


Vacation rental party prevention: Airbnb gives discounts on monitoring solutions Minut, Roomonitor, and NoiseAware

Thibault Masson

Airbnb is determined to tackle the increasing challenge of house parties during stays booked through their platform. To achieve this, ...

The rise of risky reservations in the vacation rental industry, according to Hostfully, Autohost, and Noiseaware

Thibault Masson

As young people have been looking for places to socialize when bars are closed during the Covid-19 pandemic, the noise ...


Airbnb wants more reliable guests and imposes new Trust, Health, and Safety standards upon travelers

Thibault Masson

Airbnb recently introduced a series of measures aimed at preventing parties and gatherings. These steps point out to the mounting ...


Superhog’s Leo Walton on neutralizing the perils of short-term renting.

Thibault Masson is thrilled to present you the latest in a series of interviews focusing on short-term rental industry vendors.  In ...


Noiseaware: Noise monitoring against COVID-19 house parties + Vrbo partnership

Thibault Masson

(This article is part of our series: Vacation rental safety & is Airbnb safe?) ‘Legal action against organizers of an ...


Overlooked, until it is too late: Talking Short-term Rental Safety with Justin Ford

Thibault Masson brings you an exclusive interview with Justin Ford, one of the most renowned safety experts and sought-after consultants in ...

airbnb vs vrbo vs booking trust safety security (1)

Security, Safety, and Trust: How do Rental Platforms’ Sign-up Pages Reassure Hosts?

Thibault Masson

(This article is part of our series: Vacation rental safety & is Airbnb safe?) Trust, security, and safety are important ...

airbnb house parties

COVID-19 House parties: Airbnb extends booking restrictions to Spain, France, and UK and launches Summer Safety Campaign

Thibault Masson

Last week, we detailed the rise of wild house parties taking place in vacation rentals, as clubs and event venues ...

short-term rental operators

Airbnb, Booking, Expedia, and Trip endorse WTTC’s Safe Travels protocols for Short-Term Rentals

Thibault Masson

This is no small feat: Getting arch-rivals Airbnb, Booking, Expedia, Trip to agree to have a common stance on something. ...

airbnb cleaning companies

TurnoverBNB and Rental Scale-Up release their vacation rental cleaning checklist infographic

Thibault Masson

We have teamed up with TurnoverBNB to offer a handy infographic that you can save on your computer, send to ...

airbnb trust

Property managers found Vrbo’s response to COVID-19 crisis the best, while trust in Airbnb collapses, Survey finds

Adrienne Fors

This survey is a snapshot taken in late March, at the peak of the havoc created by the coronavirus COVID-19 ...

Covid-19: rolls out Health, Safety, and Cleaning guidelines and mentions on property pages

Adrienne Fors is now allowing its partners to indicate on their listings which health and safety, physical distancing, and food safety ...


How to add key Vrbo cleaning practices to your listings

Thibault Masson

If you are listing properties on or one of its sister brand websites (e.g., HomeAway, Abritel, FeWo-Direkt, Stayz, Homelidays, ...

vacation rental cleaning cheklist

Vacation rental Cleanliness: Airbnb’s Cleaning Checklist and Guidelines (COVID-19)

Thibault Masson

Airbnb published in April recommendations for hosts regarding the cleanliness of listings in a COVID-19 world. This Airbnb Cleaning Checklist ...

vacation rental cleanliness

Vacation Rental Cleanliness: VRMA launches SafeHome, its own COVID-19 cleaning checklist and guidelines

Thibault Masson

The Vacation Rental Housekeeping Professionals (VRHP), a subsidiary of the Vacation Rental Management Association (VRMA), has developed expanded recommendations for ...

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